[et_pb_section fb_built=”1″ _builder_version=”3.21.1″][et_pb_row _builder_version=”3.21.1″][et_pb_column type=”4_4″ _builder_version=”3.21.1″][et_pb_text _builder_version=”3.21.1″]<\/p>\n
<\/p>\n
Apple Configurator is a utility tool designed to configure and enroll corporate-owned iOS devices in the enterprise through USB. It aids in automatic enrollment of iOS devices using MDM and pre-loading the devices with the associated profiles and distributed apps before handing them out to users. It makes the deployment process of corporate iOS devices easier and more efficient. You can also assign users to devices and supervise them. Administrators can enforce mobile security by importing existing profiles or creating new configuration profiles which will be forced to the managed mobile devices.You can use Apple Configurator to enroll devices not purchased directly from Apple or its reseller with DEP as explained\u00a0<\/span>here<\/span>.<\/b><\/p>\n <\/b><\/p>\n Prerequisites for enrollment:<\/p>\n After installing the Apple Configurator, you will have to follow the steps mentioned below to Prepare Apple Configurator 2.0:<\/p>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/p>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/p>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n <\/p>\n<\/li>\n \u00a0<\/span> In order to enroll devices, you will have to upload the ME MDM server URL on the Apple Configurator. You can find the URL, in the below mentioned location:<\/p>\n You can see all the devices are listed in the MDM server, under Apple Configurator. You can assign the devices to appropriate users. Once the users are assigned, you can see the devices listed under enrolled devices view on the MDM server.<\/p>\n <\/p>\n This error is usually encountered when you have enrolled iPhones previously using Apple Configurator. In case of iPhones, Apple Configurator fetches the IMEI and thus, in case of iPads it tries to fetch the IMEI(which is not available for iPads) and shows an error. In such cases, you can factory reset the device using Apple Configurator and retry the process.<\/p>\n<\/li>\n Connect the device back to Apple Configurator and right-click the device and select\u00a0Restore<\/b>.This will re-download iOS into the device and fix the problem.<\/p>\n<\/li>\n This is a default screen that appears while configuring a blueprint. You will not be permitted to skip this step if you have enabled the option to\u00a0Add device to DEP portal<\/b>\u00a0in the first step. If you do not want to add the devices to DEP, uncheck the option and skip the step that requests for Apple credentials. Else, enter the DEP portal details and click on\u00a0Next<\/b>.<\/p>\n<\/li>\n You can safely click on\u00a0Next<\/b>\u00a0as this step will not have any effect on the blueprint creation.<\/p>\n<\/li>\n This error occurs when you enroll different types of devices like an iPhones and iPads consecutively using Apple Configurator. Since an iPhone has an IMEI number, it will be detected and the enrollment will complete. Whereas, since an iPad does not have an IMEI number this error will be displayed. Restore the device and try enrolling it again.<\/p>\n<\/li>\n This error occurs when the restriction\u00a0Allow iTunes pairing and other USB connections<\/b>\u00a0has been applied to the device. This restriction prevents the connection with all other devices except the one that was used to Supervise it. Remove the restriction from the device or enroll using the machine that previously Supervised the device.<\/p>\n<\/li>\n Apple now allows adding ios 11 devices not purchased directly from Apple or authorised resellers into DEP. Follow the steps given\u00a0here<\/a>\u00a0to use Apple Configurator to add devices to DEP.<\/p>\n<\/li>\n This error occurs if the device is currently enrolled in a different MDM solution. Remove the device from the MDM solution, factory reset and try enrolling the device again.<\/p>\n<\/li>\n<\/ol>\n<\/ol>\n<\/ol>\n This happens only if the device cannot be upgraded to iOS 11 (refer\u00a0this to know the list of iOS devices supporting iOS 11<\/a>) or the devices needs to be\u00a0upgraded to iOS 11 manually<\/b>\u00a0and then needs to added to DEP\/ABM\/ASM via Apple Configurator.<\/p>\n This happens only if the device cannot be upgraded to iOS 11 (refer\u00a0this to know the list of iOS devices supporting iOS 11<\/a>) or the devices needs to be\u00a0upgraded to iOS 11 manually<\/b>\u00a0and then needs to added to DEP\/ABM\/ASM via Apple Configurator.<\/p>\n<\/li>\n<\/ol>\n<\/ol>\n<\/ol>\n<\/a>Benefits of integrating MDM with Apple Configurator<\/h3>\n
\n
How to enroll iOS devices using Apple Configurator?<\/h3>\n
\n
\n
Prepare Apple Configurator 2.0<\/h4>\n
\n
\n
Once the configuration is done, connect the devices to a Mac through USB. Now in Apple Configurator, select the device, choose the created blueprint and add it to the device to be enrolled. Once this done, the device restarts and the process is completed by accepting the created profile in the device. After completion, the device gets added to the MDM Server from where the device can be assigned to user.<\/p>\n<\/li>\n<\/ol>\n<\/blockquote>\n<\/a>Enroll Devices<\/h4>\n
\n
\n
<\/a>Assign Users<\/h4>\n
<\/a>Troubleshooting Tips<\/h3>\n
\n
\n
\n
\n
\n
\n