Verizon Tech Support Pro
Add new devices and equipment quickly and easily and get expert technical support whenever you need it – even for non-Verizon equipment!
Verizon business can’t afford downtime.
Don’t waste precious time trying to trouble-shoot IT issues as you grow your business. Let us do it for you!
What is it?
Your subscription to Tech Support Pro provides unlimited assistance for PC/Macintosh and internet problems not covered by our standard technical support. This comprehensive plan includes:
24/7 business help desk with expedited routing to certified technical experts
Installation, set up and configuration support of non-verizon equipment
Securing wireless networks and connecting new devices
Detecting and removing known viruses, spyware and malware
Support for smartphones and tablets
5 total tune-ups per year, for use on one to five machines
Your business can’t afford downtime
Let us take care of all your IT issues! Tech Support Pro’s comprehensive services include:
- 24/7 tech support for issues or concerns related to PCs, laptops, tablets and more
- Installation, set up and configuration support of non-verizon equipment
- Smartphone tool for instant access to a certified technician
- Expedited call routing with reduced wait times
- Onsite technical assistance available
Chat with or call a U.S. based specialists any time for assistance with
- Computer slowdowns, tuneups and crashes
- Virus/spyware detection and removal
- Firewalls and networking issues
- Smartphone and tablet support
- Wireless networking for desktops and laptops
- 3rd party email configuration
- Connecting new equipment
- Non-Verizon routers, hardware and software
- and much more
All your questions answered here
Where are the specialists located?
Tech Support Pro specialists are located in the US.
Is this coverage effective immediately?
Absolutely, there is no waiting period. Once you have purchased the service, you can start working with a specialist immediately.
Do I have to be a Verizon customer to purchase Tech Support Pro?
No. This plan is available to everyone.
Is there a limit to how many times I can call?
No, you can call as often as needed.
Does this service cover Macs?
Yes, Mac owners can take advantage of Tech Support Pro Support(please note, this applies to OS X or earlier).