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AT&T Unified Communications and Contact Center Consulting

Our Unified Communications and Contact Center Consulting Services are designed to connect you with the management and expertise you need to foster success

Unified Communications Consulting

When it comes to voice communications, the benefits of the cloud are loud and clear: scalability that can meet your needs and access to the most advanced voice capabilities available.


Five Best Practices for Unified Communications

To meet today’s increasing demands, businesses need to communicate and collaborate more efficiently.

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Unified Communications Consulting

Draw on the expertise of leading industry architects and experts to simplify UC strategy and deployment.

Unified Communications Consulting

Contact Center Consulting

AT&T Consulting provides a world class methodology, expertise and experience, and heritage as a Trusted Advisor.


AT&T Consulting Services – SIP Transformation Services

AT&T Consulting provides design and engineering.

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Contact Center Consulting

Communicate better with customers, generate word-of-mouth promotion, and drive business.

Learn more about Contact Center Consulting

Customer Experience Optimization

We help you unlock the hidden insights in your data so you can improve the customer experience. AT&T Consulting developed an innovative approach to customer experience analytics, revealing insights through data science fine-tuned by customer contact experts.

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Complete mobile device management with Mobile Device Manager Plus

 

What is mobile device management (MDM)?

Mobile Device management (MDM) is a method aimed at managing mobile devices within an enterprise.

Administrators use MDM to optimize the functionality of mobile devices, including smartphones and tablets, while securing their enterprise from threats.

Why is mobile device management (MDM) important?

It is a well known fact that more and more employees are using mobile devices to get work done. Mobile devices enable greater mobility, faster responses, and higher productivity. On the other hand, they also present new challenges in areas such as compatibility, security, access, and device management.

Organizations have to keep a close eye on the devices being used in their network, regardless of whether they are company-owned or personal devices (BYOD).

Mobile Device Manager Plus helps you manage all aspects of your mobile devices, from basic configurations to more advanced security settings.

With a single, straightforward interface, Mobile Device Manager Plus takes the guesswork out of MDM. 

Device enrollment

The first step in bringing all employees' mobile devices under your control is to enroll them into your company's network. Mobile Device Manager Plus makes this first step a breeze by providing a number of simplified enrollment options:

  1. Personal device enrollment for users (BYOD):
    • Self-enrollment: Allows users to enroll devices on their own
    • Enrollment by invite: Allows users to enroll devices after accepting an invitation sent by the admin

    • Bulk enrollment via CSV file: Upload a CSV file containing details of the devices you would like to manage

2. Enroll corporate-owned devices:

  • Automate bulk enrollment for iOS: Simplify management of iOS devices with Apple's Device Enrollment Program (DEP) and Apple Configurator.

  • Automate bulk enrollment for Android: Simplify management of Android devices with Samsung KNOX and Android Near Frequency Communication (NFC) enrollment.

  • Automate bulk enrollment for Windows: Simplify management of Windows devices with Windows Imaging and Configuration Designer (ICD) enrollment.

 

3. Authenticate enrollment with a one-time pass code and/or with users' Active Directory credentials

Profile management

Configure and set up various policies around devices to secure corporate resources. Mobile Device Manager Plus allows you to create and publish profiles on one device or a group of devices.

 1. Allow or restrict employees from using certain device features: Impose and enforce policies on mobile devices to optimize device usage and secure data.

2. Provide access to corporate accounts: Grant access to email, Wi-Fi, VPN, and other kinds of corporate accounts for convenience and security.

3. Group devices to streamline policy distribution: Group devices based on department, location, and more.

 

Mobile asset management and reports

Tracking and analyzing asset information helps organizations protect sensitive corporate information. With Mobile Device Manager Plus, you can:

1. Audit device compliance: Scan devices to ensure they are compliant with company policy.

2. Receive a summary of applications installed on each device: See granular details about the apps running on managed devices.

3. Generate reports anytime: Having reports ready when you need them comes in handy, especially during audits. Obtain predefined or customized reports immediately or at a scheduled time.

Intuitive dashboard

Mobile Device Manager Plus' easy-to-use dashboard lends itself to a shallow learning curve. What's more, the adaptable design is suited for managing mobile devices quickly, providing you features such as:

1. Unified mobile device status view: Manage your devices from a single window with quick links.

2. An overall summary of useful details: Take immediate action based on the data presented.

Role-based access control

Proactive management is the best kind of management. Mobile Device Manager Plus lets you define roles that best suit your requirements and grant appropriate permissions for specific IT admins. You can delegate routine activities to particular users with well-defined permission levels, thereby specifying your IT admins' scope of management to a particular set of devices.

GLOBAL DATA TELECOM

USA LOCATION

NEW YORK

1330 Avenue of Americas

New York  City, NY 10019

USA LOCATIONS

 

NEW YORK

1330 Avenue of Americas

New York  City, NY 10019

FLORIDA

11555 Heron Bay Blvd

Suite 250, Coral Springs, FL

33076

United States

CALIFORNIA

601 South Figueroa Street

Los Angeles, CA 90017

United States

More Locations

EUROPEAN LOCATIONS

 

GREAT BRITAIN

122 Leadenhall Street

London,

United Kingdom

FRANCE

101 Avenue des Champs Elysées

Paris,

France